His name was Joe. Rightfully so, because Joe was in charge of customer service at the Honda Dealer in good ol' Scranton, Pennsylvania. And, I don't know, I just trust men named Joe. I mean, you don&
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What the Hell
Do We Do Now?
Answer: We get creative. We throw fireballs. We slam coffees. We run like Mario through a desert field as the hurry-up music kicks in. And we build businesses that are so memorable, so iconic, so subversively cool, they’re untouchable. Even by AI. Even by the French.
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From the Penguin Random House author seen in The New York Times, The New Yorker, The Guardian and The BBC
I'm a pretty laid back gal. One time, Steve Patterson spit in my face in the 9th grade, and even then I wasn't overly upset about it. (Come to think of it, what the hell?) But,
Keep reading →Fun is underrated. It's no longer enough to do a good job, provide good customer service or deliver on time. Those things aren't competitive advantages; they're the expectation. And since they're the
Keep reading →I'm going to tell you a little secret. It's not a dirty little secret, but it might as well be. The secret is this: The key to selling your stuff? Isn't about the size
Keep reading →Money. You have enough, or you don't. Over the years, I've do-si-doed around both sides of that dichotomy. As a pre-teen, my mom and I sometimes had to borrow money to buy a
Keep reading →I can't do serious. I'm not sure if you could tell from the name of this blog, or from anything I've ever written, said, tweeted and/or mimed while naked, but it's
Keep reading →For those of you who don't know, in a former life I used to sell advertising for an international print and online magazine. Think pencil skirts, a lot of telephone schmoozing, deal negotiations, contracts, national sales conferences and
Keep reading →I used to think there were only two types of people: Those who would get busy in a church parking lot, and those who wouldn't. Forget politics–this is the stuff that really divides. And of course, if
Keep reading →Hi, it's me. I'm drinking wine. (Shooocccckkkkeeeer!) I'm also listening to my sweet, sweet man voice in an interview I recently gave that addresses that big, fucking looming question we're all wandering
Keep reading →Can we talk about the fact that I dislocated my thumb this weekend while trying to pull up my pantyhose? Who does that happen to? Surely Princess Di never had these types of problems. But me, certainly, and I'
Keep reading →Claude for Business Owners
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