Pronounced "boring" at the scene. 💀
Okay so you know the kinds of business names that are super duper cringey and you may even have one of these bad boys yourself?!
Like, you couldn't come up with a good one (it's hard!) so it ended up being "Smith Solutions," or some other embarrassing thing—almost as bad as the one time you got pants'd at the skating rink??? 🛼
(Picture it: 1997. My shorts were red. They were absolutely mesh. I was thirteen. The culprit was my best friend. IN THE MIDDLE OF THE RINK, MY BARE NAKED BUTT ON DISPLAY.)
Naming your company something like "Smith Solutions" *is* like pants-ing your own business. Or at least trying to embarrass it on purpose. I want to take ALL of the Smith Solutions in the world and put 'em all into a giant hot tub together and give everybody a talk:
“
Look, guys, let's get out of this weird, bacteria-filled adult pee puddle, go pull your pants up and find something appropriate to wear, because this isn't the way to make money in 2026. In order to make money in 2026, customers have to actually believe you're gonna be good.
But guess what?
Terrible names make us think you are going to be *terrible*.
I KNOW I AM RIGHT ABOUT THIS. I'm still not sure if I'm right about which way the toilet paper roll goes—(over, obviously)—but I do know I'm right about this. Just think about the last time you had to buy anything on Amazon. (If you're still a consumerist monster like me who needs things delivered to the country, I AM SORRY, EVERYONE.)
Did you buy the bird camera called "HIXX?" Or did you buy the one called "Bird Buddy?"
I mean, aside from the fact that these things cost about the same as a used Vespa????????? Or at least a very wealthy British barrister's wig. I always felt like those things would be expensive. You know, the ones they wear in court? Made out of horsehair?
Omg, I take it back. Just looked up "British barrister's wig," and this one is £2,500. 😵😵😵
Well, look at that. There really is a job for anyone. If you ever were looking for a career change...........................MIGHT I SUGGEST THIS FINE INDUSTRY???
Anyway, so the other day I have the TV on in the background like the millennial toe fungus I am, and I see a commercial for one of these "Smith Solutions" type companies. And, it KILLED me.
Granted, it was for a company in everyone's favorite industry ever: ———dun, dun, dunnnnnnnn——— insurance. 👨🏻💼
But, believe it or not, I actually ✨ liked the commercial ✨. The commercial was mocking the weird, needy, ever-present cartoon-ey mascots that so many insurance companies now use. And how, every time you try to get a quote, YOU ARE HARASSED TO THE LAST INCH OF YOUR LIFE BY PHONE, EMAIL, AND TEXTS BY A GIANT WALKING, TALKING DODO BIRD WITH UNLIMITED TALK TIME.
Which clearly made me laugh, because we've all been there. 🤣 So, connection established! You're seeing me, man!
Here's one of their ads:
So at the end, they're all like, "We don't do jingles or mascots. Just great insurance."
WHICH I LOVE. GREAT MARKET DIFFERENTIATOR. WE CAN SEE YOU THROUGH THE MUCK.
But then—thennnnnnnnnnnnnnnnn—the moment came at the end of the commercial where they popped up their logo and name of their company.
It was this:
And I wanted to stab the table.
"NJM???????"
"NNNNNNNNNN?????????
JJJJJJJJJJJJJJ???????????
MMMMMMMMMMMMMMMMMMMMMM????????"
I said it out loud as if I were offended, because I was. They went to SO MUCH WORK to be memorable and interesting, only to let me down right at the end, ahem.
I wish I could tell you that "NJM" actually stood for "no jingles or mascots," but even that isn't true. It stands for "New Jersey Manufacturers Insurance," which is about as sexy as a swivel chair with a bad wheel.
Do you know how many times I've tried to remember this company's name, and I could not? All I could remember was "mascot haters"—which is precisely what I had to Google.
The problem with "NJM" isn't that it's boring. Insurance is boring. I get it.
The problem with "NJM" is that:
- It's as memorable as a rice cake
- It doesn't make me want to be part of the club
- You lose trust points in a modern economy when a consumer senses that you haven't kept up with modern branding (because what else about working with your company is outdated, then??? Presumably the website, the user experience, the policies...)
- A name that feels human, simple, and easy to say or picture get trusted more and are associated with higher quality (science)
- And, they're also going to help customers feel something—which makes a WAY stronger connection, hands down
The research is clear: snappy, simple, human, lovable names—like "Bird Buddy"—will always outperform companies with dull, stodgy, outdated, creative-less names.
And a big part of that is simply how humans operate:
Which feels more like you?
What feels more like your personality?
Which name makes you feel creative and cool and smart and in-the-know?
A lot of factors go into selling, but nothing more strongly than how the person feels buying.