Category

Clients & Freelancing

My Favorite Line for Handling Angry People With Dignity + Grace Apr 2017

WANTED: Your Jerkiest, Most Unprofessional, Inappropriate Business Emails. (You Can Keep The Sender.) Mar 2016

Two Gorgeous Ways of Saying NO in Business...Without Throwing Cheeseburgers at People's Heads Apr 2015

Hey, Business Owners! Please Note. You Cannot Outsource Your Bowel Movements. Jan 2015

How to Say No To Your Clients Without Being a Bitch Dec 2014

23 Phrases Every Stressed Out, Strung Out, Well-Meaning (Yet Irritable) Business Owner Needs to Memorize TODAY. Nov 2014

How to Get on the Phone With a Client and Deliver a Stutter-Free Pitch Like a Goddamn PRO. Aug 2014

This Means WAR. Jun 2014

10 Phrases You Need to Eighty-Six From Client Emails...FOREVER. May 2014

STOP Giving Away Free Consults. I Beg You. Feb 2014